Top 10 Reasons Patients Choose Our Office

It has taken us years to become an overnight success, and we will be an overnight success for years to come. We must learn to listen to our most demanding customers, as they may see opportunities we haven’t considered.

  1. We devote quality time listening to your needs and concerns before any treatment is initiated.  We value forming long term quality relationships, at every level of our organization, as this builds trust and confidence.  We strive for ultimate customer loyalty by focusing all of our efforts on “Making a Personal Connection.”   We give you our undivided attention and focus on customizing our relationship with you, so we can serve your needs with flexibility and efficiency.
     
  2. Our“State of the Art Dental Facility” uses high technology equipment for diagnosis and treatment and we are continually updating techniques which provide a definitive benefit for you.
     
  3. We use only the finest quality tested dental materials and laboratories, and NEVER COMPROMISE our standards.  Our standards in sterilization and infection control exceed the recommended standards, so you will always be assured your family’s health is never compromised.
     
  4. Our service and support after completion of your treatment is a benchmark of our practice.  Our Continuing Care Dental Hygiene Periodontal Program employs the finest hygienists to personally help you to maintain your dental health.  My practice was founded on the philosophy of the prevention of disease rather than the philosophy of monitoring disease until there is breakdown and then attempting to rebuild it.  I have always thought it wiser and less costly to prevent disease, especially when dealing with a fragile, limited life-span item known as the human body.
     
  5. We have a 24 hour paging service should you or a family member develop an immediate problem or concern. Within 15 minutes either Dr. Steinberg or a team member will return your call. You will never speak to an impersonal answering service, nor are you charged for this service.
     
  6. What matters most to us is not only our level of customer service, but our level of satisfaction as perceived by you.  We understand the key to winning more patients is to first satisfy our current patients.  We are more than customer centered.  Our organization is designed for meeting and anticipating your needs, wants, preferences and desires.  The heart of our organization is you, our customer.
     
  7. We feel one of our primary purposes is in the area of patient education, so you can make informed choices concerning your health care from nutrition to cosmetics.   We will provide value added information as a part of every patient product and service.
     
  8. Dr. Steinberg’s clinical expertise in diagnosing, treatment planning and providing care is of the highest quality.  Besides receiving many honors, and recognized nationally for his teaching and clinical skills,  he has been selected as one of only 150 dentists throughout the world to teach at the highly regarded and prestigious, L. D. Pankey Institute for Advanced Dental Education in Key Biscayne, Florida. 
     
  9. As a total office we believe in and apply the principle of continuous learning and improvement (Kaizen), in our quest for enhanced professional and personal development.  Each of us makes the commitment to devote at least three weeks a year to increasing our knowledge in areas which allow us to provide you with excellent care. In this way, we can give to you a superior learning experience and health investment.
     
  10. We will provide a custom tailored value program for your health care dollars, and can provide a one year low interest (currently 5.5% ) financing program to enable you to receive the finest of care.

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Matthew Steinberg, DDS-FAGD
3818 Spicewood Springs Road, Suite 110 | Austin, TX 78759
512.346.4594 | Fax 512.346.1372
Contact
Dr. Steinberg can be visited elsewhere on the internet at http://www.austincosmetic-porcelainveneers.com

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